Terms and Conditions

​1. Introduction

These Terms and Conditions govern your use of the WayNorth website and services. By accessing our Website or booking any service with us, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our Service.

2. Company Information

These Terms apply to services provided by WayNorth, an Iceland-based tour operator.

For any inquiries, you may contact us using the details provided at the end of this document.

3. Services

WayNorth provides guided tours, travel experiences, and related services in Iceland.

All bookings are subject to availability and may be modified or canceled due to weather conditions, safety concerns, or other unforeseen circumstances.

4. Bookings and Payments

• A booking is confirmed once payment (full or partial) has been successfully received.

• Prices are listed in the applicable currency and may include taxes unless otherwise stated.

• We reserve the right to adjust pricing before a booking is confirmed.

By completing a booking, you confirm that:

• The information you provide is accurate

• You are authorized to use the chosen payment method

5. Cancellation and Refund Policy

Customer Cancellations

• Cancellations made 24 hours or more before the tour’s start time (Iceland local time) will receive a full refund. Once within the 24 hour cancellation policy, no date modifications are available, and the booking becomes non-refundable. Bookings made within this cancellation policy are automatically non-refundable.

Company Cancellations

WayNorth reserves the right to cancel or reschedule tours due to:

• Weather conditions

• Safety risks

• Insufficient participation

• Operational issues

In such cases, you will be offered:

• A full refund, or

• An alternative tour/date

6. Participation and Responsibilities

By joining a tour, you agree to:

• Follow all safety instructions provided by guides

• Arrive on time at the designated meeting point

• Wear appropriate clothing and equipment for Icelandic conditions

• Inform us of any relevant medical conditions

WayNorth is not responsible for issues arising from failure to follow instructions or provide accurate information.

7. Health and Safety

Some tours may involve physical activity and exposure to natural environments.

By participating, you acknowledge that:

• You are physically capable of joining the tour

• You understand the inherent risks involved

WayNorth reserves the right to refuse participation if a guest’s condition may pose a risk to themselves or others.

8. Liability

WayNorth is not liable for:

• Loss or damage to personal belongings

• Delays caused by weather, road conditions, or third parties

• Injuries resulting from failure to follow safety instructions

Nothing in these Terms excludes liability where it cannot be excluded under applicable law.

9. Force Majeure

We are not responsible for failure or delay in performing our obligations due to events beyond our control, including but not limited to:

• Natural disasters

• Extreme weather

• Government actions

• Strikes or transportation disruptions

10. Intellectual Property

All content on the Website, including text, images, branding, and design, is the property of WayNorth unless otherwise stated.

You may not reproduce, distribute, or use any content without prior written permission.

11. Third-Party Services

Our Service may include links or integrations with third-party providers.

WayNorth is not responsible for:

• The content or policies of third-party websites

• Services provided by external partners

12. Privacy

Your use of the Service is also governed by our Privacy Policy.

13. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date.

Continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of Iceland.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of Icelandic courts.